Can I make a Bupa claim online?
Claim online or via the Bupa app for most Extras* services with our step-by-step tool. It’s one of the quickest ways to process your claims. Better yet, you generally receive payment in your bank account within five business days. Get an estimate online before you get treatment.
What are the documents required to claim health insurance?
Documents Required for Making Health Insurance Claim Valid identity proof. Doctor’s prescription recommending hospitalization. Doctor’s prescription advising medicines, diagnostic tests, and consultation. Original pharmacy bills.
When can you claim Bupa?
When will I be able to make my first claim?
| Hospital cover | Waiting period |
|---|---|
| Pre-existing conditions, ailments or illnesses | 12 months |
| Pregnancy and childbirth | 12 months |
| Palliative care, psychiatric and rehabilitation services | 2 months |
| All other treatments included in your cover | 2 months |
Is claim form mandatory?
When a claim arises you should inform the insurance company as per procedures required. After hospitalisation, you have to ensure that you obtain and keep ready documents such as claim form, discharge summary, prescriptions and bills that you should submit for a claim.
Do we need to submit original documents for insurance claim?
Insurers require all original medical papers, bills and receipts to assess a health insurance claim. After the claim is settled, you can request to get these papers back. The insurer may stamp these before they are returned. Some insurers now allow you to raise claims using scanned copies of documents.
How do I submit a Bupa claim?
Bupa membership number* Date of Birth* Surname* Postal address* First name* Email address/contact details Postcode Just before you send Claims can be submitted: GPO BOX 9809, BRISBANE QLD 4001If you would like any assistance, please call us on: 134 135
Can I submit my hospital and clinical claims on mybupa?
Don’t forget that you can also submit your hospital and clinical claims on myBupa. It’s more efficient and eco-friendly! Please select your scheme from the blue box here and choose the form (s) you want to download.
How do I submit claims for myself and my dependents?
You can submit claims for yourself and your dependents* via MembersWorld either via our online claims tool, or by uploading a claim form and your medical documentation and invoices. * Dependents over the age of 16 must register with MembersWorld to be able to provide you with authority to submit claims on their behalf.
How do I make a medical insurance claim?
To access all of the documents required to make a claim, please log into your online area or contact your customer service centre using the number on your insurance card. Call our Medical Centre on +44 (0) 1273 333 911 Or request prior approval via the Claims section on our MembersWorld website.