What if you make a mistake in a eBay listing?
You can revise your listings any time in My eBay, here’s how:
- In Selling Activity – opens in new window or tab, find the listing you’d like to revise.
- Select Revise from More actions.
- Make your changes, then select Revise it to save the updated listing.
How do I cancel a mistake on eBay?
Here’s how:
- Go to Purchase history – opens in new window or tab and find the order you want to cancel.
- Select the More actions dropdown menu and select Contact seller.
- Choose Request to cancel this order, then Contact the seller.
- Explain to the seller why you need to cancel, and select Send.
Can eBay reverse a decision?

When deciding on disputed cases between buyers and sellers, eBay claims to do their best to come to the ‘fairest decision. Sellers can still appeal a case decision to attempt to reverse eBay’s conclusion.
Can you edit an eBay listing?
You can revise your listings any time in My eBay, here’s how: In Selling Activity – opens in new window or tab, find the listing you’d like to revise. Select Revise from More actions. Make your changes, then select Revise it to save the updated listing.
Can I change the price on my eBay listing?
To lower your price: Find your listing in My eBay – opens in new window or tab or Seller Hub – opens in new window or tab. From More actions, select Revise. Change the price, then select Revise it.

Can eBay buyer cancel order after payment?
You can cancel an order up to 30 days after a sale, even if your buyer has already paid.
Do sellers ever win eBay disputes?
It is easy for scam sellers to win disputes. They are just gone before it is resolved. All they need is for a valid tracking number to delay the process long enough. Ebay will almost never decide for the buyer if there is a valid tracking number showing delivery.
Can you dispute a return on eBay?
If you don’t agree with our decision after we’ve stepped in to help resolve an issue between you and your buyer, you can appeal by providing new information within 30 days of the case being closed.
How do I change the fixed price on eBay?
To lower your price:
- Find your listing in My eBay – opens in new window or tab or Seller Hub – opens in new window or tab.
- From More actions, select Revise.
- Change the price, then select Revise it.
Can you cancel an eBay purchase after payment?
Can I cancel an eBay order if I already paid?
You can cancel an order by selecting the button below. After you cancel we’ll let the buyer know and, if they’ve already paid, they’ll get a refund. The reason code to cancel an order because the buyer hasn’t paid will be available once the order is eligible. Learn more about resolving unpaid items with buyers.